Shipping Policy

Thank you for choosing Luminescent Bath & Wellness. We carefully prepare and package each order to ensure your products arrive safely.

Order Processing

Orders are typically processed and shipped within 2–3 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping

We currently ship within the United States.

Available shipping options and rates will be displayed at checkout based on your order and shipping destination.

Please note that shipping times are estimates and may vary due to carrier delays, weather, holidays, or circumstances beyond our control.

Address Accuracy

Please make sure your shipping address is correct and complete before submitting your order. Luminescent Bath & Wellness is not responsible for packages delivered to an incorrect address provided by the customer.

If you realize that you entered an incorrect address, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Delayed, or Damaged Packages

Once an order has been shipped, it is in the possession of the shipping carrier. If your package is delayed or appears to be lost, please use the tracking information provided to monitor its status and contact the carrier when appropriate.

If your package arrives damaged, please contact us within 7 days of delivery and provide photographs of the damaged package and products so that we can assist you.

For additional questions regarding shipping, please contact us at support@luminescentbathandwellness.com.